Users that are getting kicked for "Service Communication Failure" (including the handshake failure type) have some other software that is blocking the PunkBuster services.
Some users have previously disabled the PnkBstrA.exe and PnkBsrtB.exe services in the past, and these services are now mandatory.
If the services are stopped/disabled, then PB will kick from this point forward.
Sometimes it is an anti-virus program (like an old version of McAfee Security Center), sometimes it is a personal firewall that are blocking the services. Any user who is getting kicked for this will have to stop whatever is blocking PB or configure the program to allow the two services.
The below link is a tool provided by PunkBuster that will help users who need to reinstall the services:
If the above PBSVC program does not pass all the tests, please ensure that any installed firewalls or other programs are not blocking the PnkBstrA/B services.
If that still does not do the trick, please open a ticket with PunkBuster here: http://www.evenbalance.com/index.php?page=support.php and be sure to paste the log from the PBSVC program within the ticket, and EvenBalance support should be able to help you in identifying what programs are blocking the services.
Group: Members
Posts: 9
Joined: 30-July 07
Member No.: 58,253
thank you if this works. because i just bought warrock today and i havent been able to play it yet. i get the usual service communication failure thing. I'm extremely pissed off.
Service Communication Failure, Try this first before posting
28 Jul 2007, 11:48 PM
